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Privacy Policy

This policy explains how we collect, use, store, and protect your personal information when you use the platform.

1. Introduction

The platform is built for academic purposes, technology research, algorithm experimentation, data simulation, and education.

We respect your privacy and are committed to handling personal data in a transparent, lawful, and secure manner.

2. Data we may collect

  • Account information: full name, email, basic login information, and other fields you voluntarily provide when registering or updating your profile.
  • Usage data: access time, features you use, simulation configuration, testing modes, device, and browser information.
  • User content: strategies, models, algorithms, comments, posts, or simulation data that you submit to the platform.
  • Technical information: IP address, browser type, operating system, error logs, and system performance data.

We do not request sensitive financial information (such as card numbers) for simulation purposes, unless explicitly required for another feature in the future, in which case a separate notice will be provided.

3. Purposes for which we use data

  • To operate and maintain the stable functioning of the platform.
  • To personalize your experience (for example: saving simulation configurations, strategy history, display language).
  • To analyze and generate aggregated statistics in order to improve features, stability, and performance.
  • To prevent and detect fraudulent activities, abuse, attacks, or violations of the Terms of Service.
  • To send notices about important updates, changes to terms, or security-related issues.

4. Cookies and similar technologies

We may use cookies and similar technologies to:

  • Remember login sessions and user settings.
  • Measure traffic and analyze usage behavior at an aggregate level.
  • Improve page loading speed and user experience across multiple devices.

You can configure your browser to refuse cookies, but some features of the platform may not function as expected.

5. Sharing data with third parties

We do not sell your personal data to third parties. Data may be shared in the following cases:

  • Service providers: partners that provide server infrastructure, storage, analytics, or email services to operate the platform, subject to appropriate confidentiality commitments.
  • Legal requests: where there is a valid request from competent state authorities in accordance with applicable laws.
  • Third-party links: the platform may contain links to other websites or services; we do not control and are not responsible for the content or privacy practices of those third parties.

6. Data storage and security

We implement reasonable technical and organizational security measures to protect user data from unauthorized access, loss, or damage. However, no system is completely secure; you accept the risks associated with transmitting data over the Internet.

The retention period of data depends on the purposes of use, legal requirements, and operational needs. When no longer necessary, data may be anonymized or deleted from our systems.

7. Your rights regarding personal data

To the extent permitted by law, you may exercise certain rights in relation to your personal data, including:

  • Requesting access to or updates of certain profile information.
  • Requesting deletion of or restrictions on the processing of data in certain circumstances.
  • Withdrawing your consent (where processing is based on your consent), without affecting the lawfulness of processing carried out before withdrawal.

Exercising some rights may require identity verification and may be subject to legal or operational limitations.

8. Simulation data and non-advice content

All data, simulations, algorithm results, or examples provided on the platform are for simulation, academic, and educational purposes only.

They do not accurately reflect real markets and should not be relied on as the sole basis for making real-world financial, investment, or gambling decisions.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When there are material changes, we will provide notice by displaying an announcement on the platform or by email where appropriate.

Your continued use of the platform after the policy is updated signifies your acceptance of the revised version.

10. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights regarding personal data, please contact us via the channels published on the platform (email or support section).

Leveraging technology for your business growth.

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HEPHAESTUS CONSULTING AND TECHNOLOGY JOINT STOCK COMPANY

Contact us

Hotline: 0362802553

Email: contact@hephaestus-tech.org

Address

Headquarters: 51/20 Le Van Mien Street, Thao Dien Ward, Thu Duc City, Ho Chi Minh City, Vietnam.

USA Office: 1111B S Governors Ave, #25518, Dover, DE 19904, USA.

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